Terms and Conditions

Welcome to Alicegate.
By accessing our website or using our services, you agree to comply with the following terms and conditions. Please read these carefully before proceeding.

1. Acceptance of Terms

By booking an appointment, purchasing services, or interacting with our website, you confirm that you understand and agree to these terms and conditions. If you do not agree, please refrain from using our services.

2. Services

We provide professional foot health care services, including but not limited to:

  • Diabetic foot assessment
  • Ingrown toenails
  • Nail cutting and filing
  • Thick nail reduction
  • Corns and calluses removal
  • Cracked heels
  • Heel pain/plantar fasciitis
  • Verrucae treatment
  • Fungal nail infections
  • Ulcerated wound care treatment
  • Orthotics
  • Medical pedicure with peels (as part of specialised services)

All services are provided on a domiciliary basis and are tailored to meet individual client needs.

3. Appointment Bookings

3.1 All appointments must be booked in advance and are subject to confirmation.
3.2 Clients are required to provide accurate personal and medical information to facilitate proper care.
3.3 Late arrivals may result in reduced treatment time or rescheduling.

4. Payments and Fees

4.1 Payment for services must be made at the time of treatment.
4.2 Medical pedicure with peels is included as part of our specialised services.

5. Cancellations and Refunds

5.1 Cancellations must be made at least 24 hours in advance to avoid incurring a cancellation fee.

6. Medical Disclaimer

6.1 Our services are not a substitute for professional medical advice.
6.2 Clients are encouraged to consult with their primary healthcare provider for any medical concerns.

7. Privacy and Data Protection

7.1 We are committed to protecting your personal data.
7.2 We do not share your personal information or medical records with third parties unless required by law or with your explicit consent.
7.3 Please review our Privacy Policy for detailed information.

8. Code of Conduct

8.1 Clients are expected to treat our staff with respect and courtesy at all times.

9. Limitation of Liability

While we strive to provide the highest standard of care, Alicegate is not responsible for:

  • Adverse reactions or outcomes beyond our reasonable control
  • Issues arising from inaccurate information provided by the client

10. Changes to Terms and Services

We reserve the right to update these terms and conditions or modify our services at any time without prior notice. Continued use of our services indicates acceptance of these changes.

11. Governing Law

TThese terms and conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with these laws.

12. Contact Information

For questions or concerns about these terms, please contact us:

+44 7939 335744
info@alicegate.com